911
Frequently Asked Questions
Can I call 9-1-1 from my wireless phone?
YES!
-
But 9-1-1
Dispatchers will NOT receive your phone number or location
automatically.
-
Know where
you are: an address, intersection or highway mile marker.
-
Know your
phone number! If emergency personnel cannot find your location,
we can call you back for more information.
If I call
9-1-1, will there be an immediate response?
-
All
life-threatening emergencies are responded to immediately.
-
Other calls
are handled by priority; the situations which could cause the most
harm to people or property are handled before those with no safety
issues.
What should I
do if a dispatcher doesn't answer immediately?
-
Stay on the
line. 9-1-1 calls are answered in the order received.
-
Be ready with
your information-address, telephone number and problem.
-
If
you hang up or are disconnected, the call still comes through to
the 9-1-1 Dispatcher. They will try to call your back. If no one
answers, law enforcement officers will be sent to the address on
the call.
Do 9-1-1 Dispatchers provide emergency medical
instructions? YES!
9-1-1
Dispatchers can help with:
STAY ON THE
PHONE! Wait until the dispatcher hangs up, in case they need more
information or have further instructions.
Does 9-1-1 work
with Poison Control?
-
The
9-1-1 Dispatcher will ask you questions to determine if an
ambulance is needed.
-
Your
call can be transferred to Poison Control.
-
The
9-1-1 Dispatcher will monitor the call, in case the patient's
condition gets worse and EMS would be needed.
When should I
teach my child about 9-1-1?
-
Depends on
the child. If the child can read numbers and dial the phone, they
can be taught how to call 9-1-1. Some children can do this at age
2-1/2 to 3 years old, some are 5 years old before the understand.
-
Teach them
when to call 9-1-1. Children can recognize emergencies such as
fire or someone unconscious. They can also be taught when law
enforcement officers are needed.
-
Remind them
9-1-1 is for emergencies only.
What should I
do if I accidentally call 9-1-1?
-
Don’t Hang
UP!! Simply explain to the dispatcher what happened.
-
If you hang
up or are disconnected, the call still comes through to the 9-1-1
Dispatcher. They will try to call your back. If no one answers,
law enforcement officers will be sent to the address on the call.
Remember . . .
be prepared to
-
Describe the
problem.
-
Give the
address or location.
-
Stay on the
phone.
Non-emergency
telephone numbers:
Washington County Sheriff - 785-325-2293
Kansas Highway Patrol - 785-827-4437
Kansas Bureau of Investigations - 785-296-8200 |
Address:
301 B Street
Washington, KS 66968
Phone:
785-325-2293
Fax:
785-325-2924
|
